Here are some common inquiries that we get, if you have any questions that haven't been answered, feel free to email or call us!
No, all bookings are private, meaning that only you and your party will be present for the experience you booked.
Although we recommend 3-5 players per room, our rooms have a capacity of 8 people.
No, there is no age limit. All of our rooms are family friendly!
he rooms are wheelchair-accessible unless explicitly mentioned in the descriptions. However, feel free to call us at 905-669-3938 so we can select the best experience for you and your group.
While we’ll do our best to help with rescheduling, last-minute changes or absences can’t be transferred or refunded. If you need to adjust your plans, just give us a call or email us as soon as you can. We can’t offer refunds or rescheduling options for cancellations or no-shows, so please be sure to confirm your plans before booking.
0 to 15 minutes is best.
Please arrive 10 -15 minutes early to get settled. If you’re late, you might not get the full game experience, as we want to keep everything on schedule for everyone.
Yes! we do parties! if you want a party experience, call us at 905-669-3938 and we can arrange something for you.
